I have two separate paper need to be done. 

Importance of Communication Part 1

As you learn more about the health care industry, you will find that it is a highly collaborative environment. All systems within health care must collaborate and communicate effectively to serve their consumers.

Note: You must complete this assignment prior to working on the Importance of Communication Part 2 assignment.

Read the scenario provided.

Write a 350- to 525-word paper that discusses the principles of communication presented in the scenario.

• Describe verbal and nonverbal cues from the scenario.
• Based on the description of each group member, speculate about how well this group will collaborate.
• How can verbal and nonverbal communication be perceived as defensive?
  • How can this affect relationships in the workplace?

Cite at least 1 peer-reviewed, scholarly, or similar reference.

Format your assignment according to APA guidelines.

Importance of Communication Part 2

As the meeting drew to a close, it was clear that the members still did not agree on the marketing plan addressed. Robert in particular was frustrated by the end of the meeting and told the group that they can just work it out on their own. The group leader asked that the other members create their own marketing plan to bring back to the group at a later date.

Write a 350- to 525-word paper that discusses important collaborative skills and the significance of effective communication when working in groups. Include the following:

• Describe collaborative skills you would use to create a more positive atmosphere.
• Explain the importance of effective communication and the drawbacks of ineffective communication used in this scenario.
  • Consider the email and face-to-face meeting.
• Explain the role active listening could have played in this scenario.

Cite at least 1 peer-reviewed, scholarly, or similar reference or your textbook.

Format your assignment according to APA guidelines.