Question 1
1.
Which of the following is an appropriate action for a supervisor to take in respect to unionization activities?
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attending union meetings when invited by workers |
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encouraging employees to share unionization opinions |
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sharing personal experiences about union involvement |
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asking employees how they will vote in a union election |
5 points
Question 2
1.
Arbitration means ending an impasse by ________.
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assisting the principals in reaching an agreement |
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studying the issue in a dispute and suggesting a settlement |
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making a public recommendation to a committee |
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giving a third-party the power to determine and dictate the settlement terms |
5 points
Question 3
1.
Which type of union security accounts for almost three-fourths of union contracts?
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preferential shop |
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agency shop |
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closed shop |
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union shop |
5 points
Question 4
1.
Which of the following best describes the purpose of the Wagner Act?
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guaranteeing each employee the right to bargain collectively free from interference and coercion |
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making it illegal for a union to refuse to bargain in good faith with the employer |
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allowing secret-ballot elections for determining whether a firm’s employees would unionize |
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banning unions from preventing employees from exercising their guaranteed bargaining rights |
5 points
Question 5
1.
What is the first step in the union drive process?
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obtaining authorization cards from employees |
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making initial contact with employees |
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holding an initial organization hearing |
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campaigning for employee votes |
5 points
Question 6
1.
When representatives of Ford’s management and autoworkers union meet to negotiate a labor agreement, which of the following is most likely occurring?
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collective bargaining |
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featherbedding |
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union salting |
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certification |
5 points
Question 7
1.
All of the following are examples of permissible bargaining items EXCEPT ________.
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indemnity bonds |
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use of union label |
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employee drug testing |
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strikebreaker employment |
5 points
Question 8
1.
Which of the following bans certain unfair labor practices and provides for majority rule and secret ballot elections?
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Landrum-Griffin Act |
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Norris-LaGuardia Act |
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Wagner Act |
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Taft-Hartley Act |
5 points
Question 9
1.
Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech’s top executives are considering fighting the unionization efforts.
Which of the following questions is LEAST relevant to the decision by Hyper-Tech to fight unionization efforts?
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How many Hyper-Tech employees were hired within the last year? |
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What percentage of Hyper-Tech employees signed authorization cards? |
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Does Hyper-Tech qualify for coverage by the National Labor Relations Board? |
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What is the opinion of Hyper-Tech’s shareholders and creditors regarding unionization? |
5 points
Question 10
1.
Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.
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espionage |
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inside games |
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lockouts |
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strikes |
5 points
Question 11
1.
Which term refers to a union organizing tactic by which union members are placed on non-union job sites?
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featherbedding |
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union salting |
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mediating |
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picketing |
5 points
Question 12
1.
Which intervention method listed below is the most definitive of all third-party interventions?
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fact finding |
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mediation |
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binding arbitration |
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interest arbitration |
5 points
Question 13
1.
Costco most likely has a reputation as being the “anti-Walmart” because the firm ________.
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provides regular annual training |
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offers generous employee benefits |
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pays above the minimum wage |
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allows closed shop union security |
5 points
Question 14
1.
Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech’s top executives are considering fighting the unionization efforts.
Which of the following, if true, best supports the suggestion that Hyper-Tech will lose an NLRB election?
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Surveys indicate that Hyper-Tech employees have high job satisfaction. |
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Hyper-Tech managers have been told to share their opinions about unions with subordinates. |
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Hyper-Tech managers have been told to avoid making promises to their subordinates. |
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Only a fraction of Hyper-Tech employees voted in the election. |
5 points
Question 15
1.
Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?
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fact finding |
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mediation |
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binding arbitration |
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nonbinding arbitration |
5 points
Question 16
1.
Which of the following is most likely a false statement about union membership?
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Employees prefer nonunion workers, so they pay them higher wages than union workers. |
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In an attempt to organize workers aggressively, seven big unions formed one federation. |
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In some industries, unionization has been linked to improved employee performance. |
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Both blue-collar and white-collar industries have union members. |
5 points
Question 17
1.
In which human resource activity does a typical labor agreement NOT give the union a role?
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recruitment |
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selection |
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dismissal |
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appraisals |
5 points
Question 18
1.
Which of the following best describes a “yellow-dog” contract?
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Employers agree to abide by the guidelines of the local labor unions. |
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As a condition of employment, an employee agrees not to join a union. |
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Union members agree to the agency shop form of union security. |
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As a condition of employment, an employee agrees not to picket. |
5 points
Question 19
1.
Union authorization cards serve all of the following functions EXCEPT ________.
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subjecting the employee to union rules |
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stating that the employee has applied for membership |
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designating the union as a bargaining representative |
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enabling employers to modify employment conditions |
5 points
Question 20
1.
Which of the following best explains why union membership has fallen since 1955?
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Domestic companies are shifting from manufacturing to service-based operations. |
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Union members earn less on average compared to non-union members. |
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Union membership is too expensive for most blue-collar workers. |
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Foreign-owned manufacturers will not hire union members. |
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